123 PAY: UPI For Feature Phones

On eighth March 2022, Reserve Bank of India (RBI) Governor Shaktikanta Das released Unified Payments Interface (UPI) for characteristic telephones called “UPI123 Pay”.

About UPI 123 PAY

UPI ‘123 PAY’ is a three-step approach to provoke and execute offerings for folks who use characteristic telephones. Except ‘experiment and pay’ option, all different transactions may be finished with the aid of using characteristic telephones, with the assist of UPI 123 PAY.

Available offerings consist of beginning bills, paying application bills, recharging FAST Tag, checking financial institution account balance, putting or converting UPI PIN.

Bank account ought to be connected to characteristic telecellsmartphone to apply UPI 123 PAY. There isn't anyt any want for a web connection, to provoke and execute transactions.

Four era alternatives

According to RBI, 4 era alternatives may be used by customers of characteristic telephones for numerous transactions. They consist of:

• Calling an IVR (interactive voice response) number
• Application capability in characteristic telephones
• Missed name-primarily based totally approach
• Proximity sound-primarily based totally bills.

‘Digisaathi’

Along with UPI 123 PAY, RBI Governor additionally released the “DigiSaathi”, a 24×7 helpline for virtual bills. It is installation with the aid of using the National Payments Corporation of India (NPCI).

Digisaathi will help clients with their queries and grievances on virtual bills through internet site and chatbot.

Customers also can use www.digisaathi.data or name on 14431 and 1800 891 3333 for complaint redressal or queries on virtual bills.

These tasks are predicted to assist round forty crore cell telecellsmartphone customers in India who own characteristic telephones.

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